FAQ

  • What is BucketFeet?

    Awesome shoes! Check out our Our Story page for more info on the history of the brand, including how we got this funny name.

  • Where do I buy BucketFeet?

    You can buy them right here on our website, or check out our Retailers list for a retailer near you.

  • I don't live in the United States, can I still order BucketFeet?

    Yes, we offer international shipping via UPS through our website. Please note that the cost quoted on the website only covers shipping via the carrier. It does not include additional charges that may be included upon import or delivery. Unfortunately, BucketFeet is not responsible for these additional charges, as they are hard to predict. We apologize for any inconvenience and are working to solve this for our customers in the future. If you are interested in more affordable international shipping options, please email us directly at help@bucketfeet.com

  • Are they comfortable?

    Absolutely! We want BucketFeet to be your go-to shoe, whether you’re exploring exotic locales or walking around your city. Our new insoles have massaging air bubbles that cushion each step for maximum walking/dancing/skipping comfort. Socks are optional!

  • Can you put them in a washing machine and dryer?

    Washing with a damp towel is usually best, but you most certainly can throw them in the washing machine.

    • Step 1. Remove the insoles and hand wash separately.
    • Step 2. Wash sneaker on Cold.
    • Step 3. Air dry; do not put them in the dryer.
  • Will my BucketFeet stretch?

    Yup, they'll stretch a little bit, but a size 9 won't become a size 9.5.

  • How can I become a guest artist?

    Send us an email at artists@bucketfeet.com with your name, location, reason you want to be a guest artist, and link to a portfolio of some sort. We'll go from there.

  • Do you only sell shoes?

    Just shoes for the moment, but we’ve never been fond of setting limits! Who knows what we’ll be cooking up tonight…tomorrow…next week…

  • Does your purchase make an impact?

    Most definitely! BucketFeet is dedicated to supporting emerging artists from around the world and giving them the awareness they deserve. This has always been our main focus and top priority. Every artist we collaborate with is paid upfront for his/her work and receives royalties from the shoes we sell.

  • What is your shipping and return policy?

    Check out our Policies/Contact page.

  • What if you sell out of a certain model of shoe?

    When our shoes sell out, they are usually gone for good. Kind of a bummer, but all the more reason to act fast!

  • How long does it take for my order to arrive after it has shipped?

    It really depends on where you live. Around 2-3 business days for those in the Midwest, East Coast and Southwest, 4-5 business days for those on the West Coast and Canada, and 8-10 business days for those in Hawaii and Alaska. International orders depend on how far you are from the US.

  • What size should I order?

    Check out our size chart. One helpful tip: if you order a size up, you can always buy some inexpensive drug store inserts to make the fit a bit snugger!

  • Is credit card and other personal information protected?

    Yes, please review our Privacy Policy for more information.